Why Soteria
An aggregator should make your MSP stronger.
Buying technology is easy. Turning it into a profitable, repeatable managed service is harder. Soteria Cloud gives South African MSPs the infrastructure, enablement, commercial support and escalation layer needed to turn Acronis capability into services customers can depend on.
What changes when Soteria is behind your service?
You keep the customer. We give you the infrastructure, enablement and escalation to turn a single product into a broader, more profitable managed service.
You can grow the account
Move the customer conversation beyond a single backup workload into broader protection, detection, management and recovery needs.
You protect the relationship
Under the MSP and reseller model, you retain ownership of the customer relationship and build your own service value around the technology.
Your team gains a local escalation path
Structured onboarding, technical guidance and defined escalation help your technicians operate with greater confidence.
You operate in a South African context
Local infrastructure, Rand-denominated commercial terms and a team familiar with South African service expectations reduce unnecessary friction.
You build with a broader platform
Acronis Cyber Protect Cloud brings multiple cyber-protection and management capabilities into one multi-tenant environment.
You gain a partner, not only a supplier
Soteria's role extends from platform access into enablement, operating guidance, recovery context and account-growth conversations.
What sets Soteria Cloud apart
We are not a reseller adding a margin to a vendor SKU. Soteria Cloud is an independent aggregator that operates dedicated South African infrastructure and wraps Acronis technology in local commercial, operational and enablement services.
South African infrastructure
Local infrastructure in Teraco Johannesburg and Cape Town. Local infrastructure supports low-latency service delivery and helps partners address data-residency requirements under POPIA. We do not claim that infrastructure alone establishes POPIA compliance.
Partner enablement
Onboarding, documentation, technical guidance, sales enablement and service-design support to help partners build repeatable cyber-resilience services. We invest in enablement because partner success drives mutual growth.
Accountable local support
Standard support hours of 09:00–17:00 SAST, with 24×7 disaster-recovery escalation where contractually applicable. First-line and escalation responsibilities are defined by partner model. You talk to people who know your environment.
Platform depth, not just resale
Soteria Cloud is Trusted Acronis Partner and Cloud Aggregator — an independent aggregator, not a reseller. We operate dedicated South African infrastructure and provide the commercial, operational and enablement layer that turns Acronis technology into locally relevant, partner-ready services.
Soteria by the facts.
Verifiable facts about Soteria Cloud's operations and capabilities.
Go deeper
Explore our guides to understand the model, technology and local advantage in more detail.
What is a cloud aggregator?
Understand the model that underpins Soteria Cloud's approach to multi-vendor enablement.
One platform, one agent
How platform consolidation reduces complexity and improves service margins for MSPs.
Local hosting, data residency and POPIA
Why hosting location matters for South African data-protection requirements.
Frequently asked questions
- What does it mean that Soteria Cloud is a trusted Acronis partner and cloud aggregator?
- As Trusted Acronis Partner and Cloud Aggregator, Soteria Cloud operates a dedicated South African distribution and enablement hub for Acronis cyber-resilience services. This means MSPs access Acronis technology through local infrastructure, Rand-based billing and a South African support team — without dealing with international distribution channels.
- Where is Soteria Cloud's infrastructure located?
- Local infrastructure in Teraco Johannesburg and Cape Town. These carrier-neutral, ISO 27001-certified facilities provide local data residency for South African organisations and their customers.
- How is Soteria Cloud different from buying Acronis directly?
- Soteria Cloud adds local value on top of the Acronis platform: South African data centres for local hosting, Rand billing that removes currency risk, dedicated partner enablement and a local support team with defined escalation paths. MSPs get the full Acronis platform with a local operating model.
Build a stronger cyber-resilience practice
Talk to Soteria about how local infrastructure, enablement and escalation fit the services you deliver — and where you could grow next.