Guides

Practical guides for MSPs and IT leaders

Vendor-neutral education on backup, recovery, detection, compliance and service delivery — with South African context and clear next steps.

Partner model

What is a cloud aggregator — and what should an MSP expect from one?

Read guide SaaS data protection

Microsoft 365 retention is not the same as operational backup

Read guide Recovery

RTO vs RPO: the South African MSP's practical recovery guide

Read guide Recovery

How to prove recoverability before a customer incident

Read guide Platform comparison

Acronis vs Veeam for MSPs: the operating-model questions that matter

Read guide Compliance

Local hosting, data residency and POPIA: what backup buyers must ask

Read guide MSP operations

One platform, one agent: where tool consolidation helps — and where governance still matters

Read guide Security

EDR, XDR and MDR explained for South African MSPs

Read guide Recovery

Why healthy backups still fail during recovery

Read guide Service design

How MSPs can package cyber resilience without selling a product stack

Read guide SaaS data protection

Native Microsoft 365 backup vs managed third-party backup: a decision framework

Read guide AI governance

Shadow AI to managed AI: a practical governance checklist

Read guide