MORE THAN DISTRIBUTION
A unified cyber-resilience and MSP Command Centre
Bring selected protection, recovery, security, endpoint and email-resilience workflows into one partner-ready operating layer — with local infrastructure, practical enablement and accountable support.
One platform. One agent. One service layer.
For qualifying MSP and IT service partners. Eligibility, included services and scope apply.
What should a world-class aggregator enable your MSP to do?
An aggregator should enable delivery, not simply access
An aggregator is a partner-enablement layer. It brings selected technologies, commercial access, operational tooling, onboarding, expertise, support and accountability together so an MSP can deliver services more consistently.
The MSP remains in control of the customer relationship. The aggregator helps turn technology access into a repeatable operating capability.
Platform access
Selected capabilities assembled into a coherent service model.
Operational infrastructure
The tenant, controls and service layer needed to work across customers.
Practical enablement
Onboarding, configuration guidance and operational handover.
Accountable support
Clear escalation, evidence and ownership when assistance is needed.
Reduce fragmentation without losing control
Separate consoles, agents, policies and hand-offs can increase operating effort and make consistency harder. A unified command centre gives service teams a clearer way to view and coordinate selected workflows across customers and workloads.
Fewer places to switch context
More consistent policy and role management
Clearer workload and tenant visibility
Better-aligned protection and endpoint operations
Stronger evidence for review and service conversations
A repeatable path from onboarding to operational support
One operating view across the resilience lifecycle
The following capability groups describe the platform in vendor-neutral terms. Availability depends on the selected services, licences, workload types, tenant configuration, region and agreed trial scope.
- Tenant and customer hierarchy
- Role-based access and delegated administration
- Policy configuration and workload visibility
- Alerts, activity, service status and reporting
- Partner branding, service packaging and integration options where enabled
- Protection for physical, virtual, cloud and SaaS workloads
- Policy-based backup, retention and storage choices
- Microsoft 365 and Google Workspace protection where selected
- File, application, system and workload recovery options
- Recovery validation, malware scanning and protected recovery workflows where enabled
- Immutable, encrypted and archival storage options where selected
- Recovery orchestration, runbooks and planned test workflows
- Cloud-based failover and failback options
- Network configuration and recovery environment options
- Recovery-priority planning and operational review
- Antimalware and endpoint protection
- Endpoint detection and response
- Managed detection and response and extended detection and response options
- URL filtering, security posture and incident context
- Response and escalation workflows
- Vulnerability assessment and prioritisation
- Patch management
- Remote monitoring and support
- Scripting, automation and scheduled tasks
- Device and peripheral control
- Inventory and operational visibility
- Collaboration and email security options
- Microsoft 365 security-posture visibility where enabled
- Security awareness and user-risk capabilities where selected
- Microsoft 365 email archiving options
- Data-loss prevention and data-protection mapping options
- Generative-AI usage protection options where enabled
- PSA, service-desk and workflow-automation integration options
- Alert routing and service workflows
- Usage, billing and operational reporting options
- Standardised onboarding and repeatable service delivery
Bring protected email history into controlled daily workflows
SoteriMail extends the operating story with a Soteria-hosted communication and archive experience designed around controlled access, recovery and support.
The archive authority stays protected. The user experience gets simpler.
Communication workspace
Mail, calendar, tasks and contacts in one experience.
Archive search
Mailbox-scoped search, advanced filters, preview and retention context.
Controlled recovery
Restore requests with target and overwrite choices, queue tracking and audit.
Activity trace
Search, restore, synchronisation, mailbox, task, security and support events.
Identity and access
Microsoft identity and mailbox readiness, identity linking, role-based access and TOTP two-factor authentication.
Outlook workflows
Archive search and recovery from Outlook where the add-in and role are enabled.
Partner operations
Tenant onboarding, branding inheritance, billing or statement support, and partner hierarchy features where configured.
Platform capability becomes more useful when the operating model is clear
Local infrastructure
South African operating context and locally aligned service delivery.
Practical enablement
Structured onboarding, configuration guidance and operational handover.
Accountable support
A defined route for assistance and escalation.
Partner-first engagement
The MSP owns the customer relationship and service strategy.
The MSP owns the customer relationship. Soteria Cloud enables delivery; it does not displace the partner.
Partner resource
Everything you need to run a structured 30-day trial
Download the scope of work, weekly checklists and success outcomes record so your team knows exactly what to expect — and how success is measured — before day one.
A 30-day trial built around a real MSP use case
Discover
Confirm the partner profile, intended use case, success criteria and bounded scope.
Configure
Prepare the tenant, access roles, policies, integrations and selected workloads.
Operate
Use the agreed protection, recovery, endpoint, security or SoteriMail workflows.
Review
Assess the evidence, operating fit, next steps and commercial path.
Trial availability, included services, workload limits, support and timing are subject to qualification and written confirmation.
Tell us what you want to prove in 30 days
Share a few details about your MSP and the operating problem you want to test. A Soteria Cloud representative will review the request and confirm whether the proposed use case is a fit for the trial.
The MSP owns the customer relationship. Soteria Cloud enables delivery; it does not displace the partner.
Questions MSPs ask before starting
It is intended for qualifying MSPs, resellers and IT service providers evaluating a managed cyber-resilience operating model.
Trial commercial terms, eligibility and scope are confirmed during qualification.
Yes. The partner model is designed to enable the MSP. The MSP remains responsible for its customer relationship, service proposition and customer commitments.
No single trial automatically includes every capability listed on this page. Availability depends on the selected services, licences, workload types, tenant configuration, region and agreed trial scope.
A defined use case, a suitable test workload or tenant, nominated technical and commercial contacts, and agreement on success criteria and access requirements.
The review covers evidence, operating fit, unresolved issues and the available commercial path.
It can be considered where the use case, identity and mailbox prerequisites, scope and commercial approval support it.
See what more than distribution can enable
Explore a partner-ready approach to cyber resilience, service operations and email recovery — with clearer control and a defined path from discovery to review.
One platform. One agent. One service layer.
Capability availability depends on the selected services, licences, workload types, tenant configuration, region and agreed trial scope. Final scope must be confirmed against the active Soteria Cloud quote and tenant configuration. Product names and marks remain the property of their respective owners. Generated campaign artwork is illustrative and does not depict an actual customer, facility, employee or deployment.